COREXPERT OPERATIONS CORPORATION

PRIVACY POLICY

Effective Date: December 15, 2025

COREXPERT OPERATIONS CORPORATION (“CXO”, “we”, “us”, “our”) is committed to protecting personal information and respecting privacy rights worldwide.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use our websites, platforms, portals, AI services, and subscriptions (collectively, the “Services”).

1. INFORMATION WE COLLECT

1.1 Information You Provide

• Account details (name, email, company, role)

• Login credentials

• Billing and payment details

• Support communications

• Configuration data for AI systems

1.2 Customer Data

When Customers connect CRMs, databases, telephony systems, or upload content, such data is processed solely on Customer instructions.

CXO acts as a data processor/service provider, not a controller, for such data.

1.3 Automatically Collected Data

• IP address

• Device and browser type

• Usage logs

• Cookies and analytics data

2. PURPOSES OF PROCESSING

We process personal information to:

• Provide and operate Services

• Authenticate users

• Bill subscriptions and usage

• Improve AI performance and security

• Comply with legal obligations

• Prevent fraud and abuse

3. LEGAL BASES (GDPR)

Processing is based on:

• Contractual necessity

• Legitimate interests

• Legal compliance

• Consent (where required)

4. DATA SHARING

We may share information with:

• Cloud hosting providers

• AI model providers (e.g., OpenAI, Google)

• Payment processors

• Legal and regulatory authorities when required

We do not sell personal data.

5. INTERNATIONAL DATA TRANSFERS

Data may be transferred to and processed in:

• Canada

• United States

• Other jurisdictions where service providers operate

Appropriate safeguards (e.g., SCCs) are used where required.

6. DATA RETENTION

We retain data only as long as necessary for:

• Service delivery

• Legal compliance

• Dispute resolution

Customers control retention of Customer Data.

7. DATA SUBJECT RIGHTS

Depending on jurisdiction, you may have rights to:

• Access

• Correction

• Deletion

• Restriction

• Portability

• Objection

Requests may be submitted to:
📧 [email protected]

8. SECURITY

We implement administrative, technical, and organizational safeguards. However, no system is 100% secure.

9. CHILDREN

Services are not intended for minors.

10. CONTACT

COREXPERT OPERATIONS CORPORATION
5063 North Service Road, Suite 100
Burlington, Ontario, L7L 5H6
[email protected]