COREXPERT OPERATIONS CORPORATION

COOKIE POLICY
Last Updated: December 15, 2025
Primary Jurisdiction: Ontario, Canada

1. INTRODUCTION

This Cookie Policy explains how COREXPERT OPERATIONS CORPORATION (“CXO”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit or interact with our websites, portals, dashboards, and online platforms (collectively, the “Site” or “Platform”).

This Policy is intended to provide transparency regarding:

• What cookies and tracking technologies we use

• What information they collect

• How that information is used

• What choices you have regarding cookie usage

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

2. WHAT ARE COOKIES?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They enable the website to recognize your device, store preferences, and enhance functionality and performance.

Cookies may be classified as:

• First-party cookies – set directly by CXO

• Third-party cookies – set by external service providers

Cookies may also be:

• Session cookies – deleted when you close your browser

• Persistent cookies – remain on your device until they expire or are deleted

In addition to cookies, we may use similar technologies such as:

• Web beacons

• Pixels

• SDKs

• Local storage

• Server-side logging

For simplicity, all such technologies are referred to as “cookies” in this Policy.

3. TYPES OF COOKIES WE USE

3.1 Strictly Necessary Cookies

These cookies are essential for the operation, security, and integrity of the Platform and cannot be disabled through our cookie consent tool.

They are used to:

• Enable account login and authentication

• Maintain secure sessions

• Prevent fraud and abuse

• Ensure platform stability and performance

• Load balancing and infrastructure protection

Without these cookies, the Platform cannot function properly.

3.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the Site and Platform by collecting aggregated and anonymized information, such as:

• Pages visited

• Navigation paths

• Time spent on pages

• Device and browser type

• Error diagnostics and performance metrics

We use analytics tools such as Google Analytics or similar services to:

• Improve user experience

• Optimize platform performance

• Diagnose technical issues

• Inform product development

Where required by law, analytics cookies are deployed only after consent.

3.3 Functional Cookies

Functional cookies allow the Platform to remember your preferences and settings to provide a more personalized and efficient experience.

These cookies may store:

• Language preferences

• Region or time zone

• Interface settings

• Previously selected configurations

Disabling functional cookies may reduce usability but will not prevent basic access.

3.4 Marketing, Tracking, and Attribution Cookies

These cookies are used to:

• Measure marketing campaign effectiveness

• Track referral sources and attribution

• Enable remarketing or audience analytics

• Support affiliate or partner programs (if applicable)

Examples include:

• Advertising pixels

• Conversion tracking cookies

• Social media or professional network insights (e.g., LinkedIn)

These cookies are optional and are only used where legally permitted and where you have provided consent.

CXO does not engage in the sale of personal data.

4. LEGAL BASIS FOR COOKIE USE

We rely on the following legal bases depending on cookie category and jurisdiction:

4.1 Canada (PIPEDA)

• Implied consent for strictly necessary and limited analytics cookies

• Express consent for marketing or tracking cookies where required

4.2 European Union / United Kingdom (GDPR, UK GDPR, ePrivacy Directive)

• Legitimate interests (Article 6(1)(f)) for strictly necessary cookies

• Consent (Article 6(1)(a)) for analytics, functional, and marketing cookies, unless exempt

4.3 United States (CPRA / State Laws)

• Consent or opt-out mechanisms are provided where applicable

• No sale or sharing of personal data for cross-context behavioral advertising without proper disclosures

You may withdraw or modify consent at any time.

5. MANAGING YOUR COOKIE PREFERENCES

You can control cookies in several ways:

5.1 Cookie Consent Banner

When you first visit the Site, you will be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customize your preferences by category

5.2 Browser Controls

Most browsers allow you to:

• Block cookies

• Delete existing cookies

• Receive alerts before cookies are placed

Popular browser guides:

• Chrome

• Safari

• Firefox

• Edge

5.3 Third-Party Opt-Out Tools

For example:

• Google Analytics Opt-Out:
  https://tools.google.com/dlpage/gaoptout

Please note that disabling cookies may affect Site functionality and your ability to use certain Platform features.

6. THIRD-PARTY COOKIES

We may allow selected third-party service providers to place cookies on the Site, including but not limited to:

• Analytics providers (e.g., Google Analytics)

• Cloud infrastructure and monitoring tools

• Marketing or attribution platforms (if enabled)

These third parties act under their own privacy and cookie policies. CXO does not control and is not responsible for their practices.

7. LOGGED-IN PLATFORMS & AI SERVICES

When you are logged into the CXO Platform, cookies and similar technologies are used to:

• Authenticate your identity

• Maintain secure sessions

• Track usage for billing and compliance purposes

• Monitor system performance and abuse prevention

These cookies are considered strictly necessary for contractual performance and security.

8. INTERNATIONAL CONSIDERATIONS

CXO operates globally. If you access the Site from jurisdictions with enhanced data protection laws (including the EU, UK, or EEA), we implement consent mechanisms and safeguards consistent with:

• GDPR

• UK GDPR

• ePrivacy Directive

• Local implementing legislation

Cookie data is retained and processed in accordance with our Privacy Policy.

9. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy periodically to reflect:

• Legal or regulatory changes

• Technological updates

• Operational practices

Material changes will be communicated via:

• A notice on the Site

• An updated cookie banner

• An updated “Last Updated” date

Your continued use of the Site constitutes acceptance of the revised Policy.

10. CONTACT INFORMATION

If you have questions or concerns regarding this Cookie Policy or our use of cookies, please contact:

COREXPERT OPERATIONS CORPORATION
5063 North Service Road, Suite 100
Burlington, Ontario, L7L 5H6
Canada
📧 [email protected]