Tag

firm growth

2 insights

A rising curve showing hours of delivered work needing replacement per hour of remaining selling capacity, climbing from one to one at 50 percent partner utilization to four to one at 80 percent and nine to one at 90 percent.

Your Selling Capacity Is Whatever Delivery Did Not Consume. That Is Why the Firm Oscillates.

In a professional services firm the person who sells is the person who delivers, so business development is a residual rather than a budget. The arithmetic of that residual explains a revenue cycle most firms blame on the market.
Professional Services OpsBusiness Case & ROI
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A line chart of the monthly services index across the twelve months to July 2026, holding above the 50 no-change line throughout and reading 54.1 in July, the twenty-fifth consecutive month of expansion.

Demand Has Not Been the Constraint for Twenty-Five Months. Delivery Capacity Has.

Services business activity jumped to 59.1 in July while the services employment index fell to 47.4. Demand keeps expanding and the payroll that delivers it keeps contracting.
Professional Services OpsBusiness Case & ROI
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