The Litigation Clock Is Running. Your Collections Process May Be the Reason.
NY's FAIR Act expanded AG enforcement to MCA collection conduct. Here's what that means for your collections SOP and the cost of inconsistent follow-up.
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Collections & AR
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Specialty Finance Is About to Outgrow Its Own Back Office
83% of private-credit firms expect AUM growth in 12 to 18 months. Here is why staffing back office linearly turns that growth into a $216,000 labor line, and how to break the link.
Word count: ~915. Now the company post.
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Firms Collect Roughly the Same Per Hour Whether They Discount or Hold Firm. The Leak Is Downstream.
Professional services firms debate rate strategy while losing 12% of revenue downstream. The fix isn't a rate card conversation - it's a collections process.
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18% of the Portfolio Is Paying for Itself. The Collections Team Just Doesn't Know It.
Manual collections processes leave 15–20% of recoverable AR uncollected. Here is what structured agentic automation changes and why the gap is widening in 2026.
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The Recoverable AR You're Writing Off Is a Timing Failure, Not a Credit Failure
For alternative lenders, 15 to 20% of recoverable AR is lost to slow follow-up, not bad credit. See how contact timing drives recovery and how automated cadence closes the gap.
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The Billing System Is Not Broken. The Process Around It Is.
The average professional services firm leaks 8–12% of annual revenue - not from bad clients, but from broken billing processes. Here is what it costs and how to fix it.
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More from CXO Insights
Selected writing from the practice.
The Litigation Clock Is Running. Your Collections Process May Be the Reason.
NY's FAIR Act expanded AG enforcement to MCA collection conduct. Here's what that means for your collections SOP and the cost of inconsistent follow-up.
View insight →Specialty Finance Is About to Outgrow Its Own Back Office
83% of private-credit firms expect AUM growth in 12 to 18 months. Here is why staffing back office linearly turns that growth into a $216,000 labor line, and how to break the link. Word count: ~915. Now the company post.
View insight →Firms Collect Roughly the Same Per Hour Whether They Discount or Hold Firm. The Leak Is Downstream.
Professional services firms debate rate strategy while losing 12% of revenue downstream. The fix isn't a rate card conversation - it's a collections process.
View insight →Start with the process that costs you most.
A conversation first. A structured assessment when it earns one. Or see what a discovery finds before you book anything.
Book a discovery call → See what a discovery finds