CXO Research

Insights

Agentic AI analysis, operational strategy, and implementation intelligence for financial services firms and growth-stage businesses.

Insights

Most Collection Delay Happens Before You Send a Single Invoice

Most Collection Delay Happens Before You Send a Single Invoice

Your DSO clock starts when work is earned, not when you invoice. Batch billing builds a week of lost cash into every cycle. Where the leak really sits, and how to close it.

Collections & ARProfessional Services Ops
Your Worst Recoveries Are a Scheduling Problem, Not a Credit Problem

Your Worst Recoveries Are a Scheduling Problem, Not a Credit Problem

Alternative lenders lose 15 to 20% of recoverable AR to inconsistent follow-up, not bad credit. Why recovery is a timing problem, and how CXO closes the gap.

Collections & ARAlternative Lending
The Litigation Clock Is Running. Your Collections Process May Be the Reason.

The Litigation Clock Is Running. Your Collections Process May Be the Reason.

NY's FAIR Act expanded AG enforcement to MCA collection conduct. Here's what that means for your collections SOP and the cost of inconsistent follow-up.

Collections & ARAlternative Lending
Firms Collect Roughly the Same Per Hour Whether They Discount or Hold Firm. The Leak Is Downstream.

Firms Collect Roughly the Same Per Hour Whether They Discount or Hold Firm. The Leak Is Downstream.

Professional services firms debate rate strategy while losing 12% of revenue downstream. The fix isn't a rate card conversation — it's a collections process.

Collections & ARProfessional Services Ops
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