3 insights
Selected writing from the practice.
A third-party researcher phoned and emailed 500 firms posing as a prospective client. The findings are not about capacity or about rudeness. They describe the one part of a firm that nobody owns.
View insight →Utilization across law firms averages 37 percent against a 70 percent benchmark for an effective firm. It climbs with headcount, which tells you exactly what the constraint is.
View insight →Services firms trust their AI outputs and re-check them by hand at the same time. The constraint is not the tool, it is fragmented data. Here is what actually moves the productivity gap.
View insight →A conversation first. A structured assessment when it earns one. Or see what a discovery finds before you book anything.
Book a discovery call → See what a discovery finds