Collections & AR Automation

Recover more of what you're owed, without adding headcount.

An agent that works your aging receivables the way your best collector would: consistent outbound follow-up across voice, email, and text, every objection handled, every result logged. It never forgets an invoice and never has an off day.

The problem

Manual follow-up is where receivables go to age

Collections is repetitive, time-sensitive, and easy to let slip. A busy team chases the squeaky wheel, follow-up gets inconsistent, and invoices quietly age past the point where they are easy to recover. The money is already yours. The bottleneck is capacity, not willingness.

What it does

Your AR follow-up, run end to end

One agent that handles the full collections motion, configured to your policy and working inside your CRM.

01

Outbound AR follow-up

Reaches out on aging invoices across voice, email, and text, on the cadence you set.

02

Payment reminder sequences

Structured reminder flows that escalate in tone and urgency as an invoice ages.

03

Objection handling

Answers "I never got the invoice" and "I'll pay next week" with responses configured to your policy.

04

Escalation

Routes the cases that need a human, disputes, hardship, large balances, to the right person with full context.

05

CRM pipeline updates

Logs every interaction and updates the record on completion, so your system always reflects reality.

06

Compliance-safe outreach

Built to your collections rules and disclosure requirements, with a full audit trail on every contact.

How it runs

From aging report to recovered payment

The agent works each account through the same disciplined cycle, autonomously.

01

Trigger

An invoice crosses an aging threshold and the agent picks it up automatically from your system.

02

Engage

It works the account across channels, handling questions and objections in your tone.

03

Resolve or escalate

It secures the commitment, or routes a genuine exception to your team with full context.

04

Update

Every action is logged and the CRM record is updated the moment the call ends.

CXO Axon

Runs on the same operating layer as every CXO system

Collections automation inherits the full Axon stack: conversational intelligence, live CRM and ERP connectivity, exception handling, and real-time reporting. It works inside your systems and shows you exactly what it is recovering.

Explore CXO Axon

Start with your aging report.

Book a discovery call and we will map your collections workflow and show you what an agent can recover, with a clear path to a working system.

Book a discovery call