Category

Professional Services Ops

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Split bar showing 37 percent of professional services time is billable and 63 percent non-billable, with utilization rising from 66 percent to 75 percent and roughly $1.04M recoverable at a 30-person firm

Your Partners Bill 37% of Their Day. The Other 63% Is Where Your Margin Is Hiding.

Professional services firms bill about 37% of available time while roughly 14 non-billable hours a week per person quietly erode margin. Here is where the money hides and how to reclaim it without hiring.
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Waterfall chart showing $510,000 in annual revenue lost by a $3M professional services firm through billing write-offs, invoice disputes, and uncollected AR due to process failures.

The Billing System Is Not Broken. The Process Around It Is.

The average professional services firm leaks 8โ€“12% of annual revenue - not from bad clients, but from broken billing processes. Here is what it costs and how to fix it.
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