Longevity and aesthetic clinics

Your front desk closes at six. The people deciding on a $15,000 program do not.

Medical spas, longevity clinics, hormone optimization for men and women, DEXA and diagnostic assessment, performance clinics and high-end aesthetic spas. Cash-pay, membership-driven, and sold through a consultation that has to happen first.

Book a discovery call →How it works
Where the hours go

A missed call is a lost membership, not a lost message.

01

The inquiry arrives after hours

Someone weighing a $2,500 assessment against a $15,000 program is deciding whether to trust you with their health data and a year of attention. They do it in the evening, because they work during your clinic hours.

02

Nobody can quote the tiers accurately

Whoever picks up has to explain what each program includes, what a DEXA scan measures and what it costs, consistently, every time.

03

Follow-up depends on somebody remembering

Hormone and longevity protocols run on scheduled review. No-shows, rebooking and renewal outreach all rely on a person having capacity that week.

Hear it working

An inquiry answered from the service catalog, then booked.

Scripted scenario, recorded end to end. The conversation is written; the handling is what a deployed agent does on a live call.

Longevity clinics
0:00
Inbound consultation / longevity clinic
Caller taken through three program tiers with pricing, matched to the right starting point, and booked with the clinical director.
What the agent does
  • Answers from the service catalog, not a script“We offer three tiers of diagnostic assessment... The Essential Assessment starts at $2,500. The Advanced is $6,500. The Executive Program is $15,000 for the first year.”
  • Recommends against what the caller described“James, based on what you're describing, the Essential Assessment would be a strong starting point.”
  • Books a named slot and sets the follow-up“You're confirmed for Wednesday at 9 AM, a video consultation with Dr. Wilson, our clinical director.”
What we engineer here

The work a perfect front desk would do, at any hour.

01

Consultation intake and booking

Inquiry qualified, the right tier matched to what the caller described, a named slot booked, confirmation and health-history form sent before the call ends.

02

Membership and package billing

Recurring billing, failed-payment recovery and renewal outreach across programs that run twelve months and longer.

03

No-show and rebooking recovery

The scheduled follow-up cadence these protocols require, run without anyone remembering to run it.

04

Long-window lead nurture

Someone who inquires in March and books in June stays in contact the whole time.

Your team, multiplied

The agent carries the volume. Your people carry the judgment.

The agent answers from your service catalog: what each tier includes, what an assessment measures, what it costs. It books, confirms and follows up. A question about someone's own results, medication or suitability goes to your clinical team with the full conversation attached, because that question was never the agent's to answer.

That is the human in the loop. Not a person supervising every action, which would defeat the point. A person handling the small share of work where being human is the whole value: the conversation that closes, the client who is upset, the call that needs someone to read the room. How it works in detail.

Why move now

The advantage goes to whoever moves first.

This is the fastest-growing sector we work in, which means your competitors are opening with better funding and newer equipment. What they will not have on day one is an operation that answers every inquiry within seconds at any hour. That is available now and it stops being a differentiator the moment everyone has it.

Every inquiry answered, at any hour, in your own words.

One discovery call is enough to size what automating it would return.

Book a discovery call →