Insights
Selected writing from the practice.

Only 10% of Companies Using AI Are Actually Changing Their Cost Structure

The Exception Queue Is the Most Expensive Line in Your Loan Operation

Your Partners Bill 37% of Their Day. The Other 63% Is Where Your Margin Is Hiding.

The Recoverable AR You're Writing Off Is a Timing Failure, Not a Credit Failure

The Billing System Is Not Broken. The Process Around It Is.

Off-the-Shelf Underwriting Was Built for W-2 Borrowers. You Don't Lend to Them.
More from CXO Insights
Selected writing from the practice.
All of the Growth in Paper Is in the Half That Has to Be Specified First
Paperboard containers added $1.99 billion of year-to-date shipments while the whole paper products sector added $1.85 billion. One subsector accounts for more than all the growth, and it is the one where every dollar arrives with a specification.
View insight →Equipment Finance Is Growing Fastest in the Segment Where Margin Is Set by Cost Per Deal
Small ticket new business volume is up 25.8 percent year to date against 11.3 percent for the industry overall. The segment growing fastest is the one whose economics are decided by processing cost and cycle time rather than by credit spread.
View insight →Your Selling Capacity Is Whatever Delivery Did Not Consume. That Is Why the Firm Oscillates.
In a professional services firm the person who sells is the person who delivers, so business development is a residual rather than a budget. The arithmetic of that residual explains a revenue cycle most firms blame on the market.
View insight →Start with the process that costs you most.
A conversation first. A structured assessment when it earns one. Or see what a discovery finds before you book anything.
Book a discovery call → See what a discovery finds