workflow automation
9 insights

In Made-to-Spec Production, the Quote Is the Only Place the Margin Is Decided

Approval Rates Near 80 Percent Mean Four in Five Applications Become Work. Volume Is at a Record.

Banks Cut Headcount and Noninterest Expense Rose 10 Percent. The Cost Base Is Not People.

Everyone in Finance Adopted AI. Almost No One Rebuilt the Operation.

Bolt It On, or Redesign Around It: Why Your 2025 AI Purchase Underdelivered

Only 10% of Companies Using AI Are Actually Changing Their Cost Structure

Your Partners Bill 37% of Their Day. The Other 63% Is Where Your Margin Is Hiding.

Off-the-Shelf Underwriting Was Built for W-2 Borrowers. You Don't Lend to Them.
More from CXO Insights
Selected writing from the practice.
Equipment Finance Is Growing Fastest in the Segment Where Margin Is Set by Cost Per Deal
Small ticket new business volume is up 25.8 percent year to date against 11.3 percent for the industry overall. The segment growing fastest is the one whose economics are decided by processing cost and cycle time rather than by credit spread.
View insight →In Made-to-Spec Production, the Quote Is the Only Place the Margin Is Decided
Paper converters hold 51.7 percent of inventory as raw material against 41.5 percent for food manufacturers. That inversion traces back to the front of the process, where the specification, the price, and the schedule are all set at once.
View insight →Approval Rates Near 80 Percent Mean Four in Five Applications Become Work. Volume Is at a Record.
Equipment finance approval rates reached 79.5 percent in June, and 80.7 percent on small ticket. With 2026 volume forecast at the highest level since the survey began in 2006, the constraint is cost per file, not credit appetite.
View insight →Start with the process that costs you most.
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